Due to renovations some offices have moved, please check the City Hall Move page for more information.
Other Neighborhood Inspection Duties
Abandoned Well Abatement

Periodically complaints are received regarding open old abandoned wells or cisterns. The Neighborhood Inspections Department works to get this filled in to alleviate potential hazard to children in the neighborhoods.


Animal Waste Complaints

Property owners are required to clean up their pet waste regularly. Upon receiving complaints regarding the accumulations of animal waste, the Neighborhood Inspections Division will issue a notice to the property owner to clean up the waste. If the problem is not corrected, the City will clean up the problem and bill the costs back to the property owner.



Graffiti is a nuisance.  Property owners are required to keep their property free of graffiti. When a problem is identified the owner may contact the Facilities Department at 248-6331 for advice and guidance in graffiti removal.  If graffiti is not removed in a timely manner Neighborhood Inspection will  seek to have the graffiti removed and bill the costs or removal back to the property owner.


Illegal Businesses

The discovery and field investigation of businesses established in residential areas not zoned for commercial use.


Illegal Dumping

The enforcement of illegal dumping.


Illegal Multiples and Duplexes

The discovery and enforcement of illegal multiples and duplexes. Units that do not have housing certificates and have not been inspected. Complaints are taken from the public.


Illegal Parking in Front Yards

Inspectors are charged with the responsibility of issuing tickets for these violations.


Interior Unsanitary Conditions

On occasion the Neighborhood Inspections Division receives a complaint regarding unsanitary conditions within a dwelling. The conditions within the dwelling must be of such a nature that they are creating an imminent health hazard for the neighboring properties. The manner in which these are handled are on a case by case basis and often involve resources from other community agencies.


Mosquito Control

For more information please visit the Mosquito Control Program


Noise Ordinance Enforcement

Inspectors will address commercial and industrial noise issues if they create an adverse impact on neighboring residential properties. 


Nuisance Odor Ordinance

In order to enforce the Nuisance Odor Ordinance an "Odor Alert" order to initiate an investigation must be received by the Neighborhood Inspection Division from the Odor Hotline.  An "Odor Alert" is generated when ten nuisance odor complaints of similar nature are received within six hours.  The 24 hour odor hotline number is (515) 244-0336. 

Pest Control

The elimination of rats.

Septic System and Sewer Line Complaints

Failed septic systems or broken sewer lines are considered a health hazard because raw sewage either backs up inside a property or onto the ground. The Neighborhood Inspection Division responds to complaints, and works with the property owner to come to a reasonable remedy for the issue.

Voluntary Impounds

The City provides a service for residents who have vehicles on their private property that they want disposed.