Mission Statement
The building services department is dedicated to providing an attractive, clean, accessible, safe and sustainable environment. Building services facilitates the city of Des Moines in providing and maintaining essential services that meet the needs of the citizens of Des Moines, while maintaining a minimal environmental impact. All efforts of the department are service based, and satisfactory customer service is an essential component and goal of all department actions.
Vision Statement
Building Services vision is to achieve customer satisfaction and employee excellence. We value accountability, communication, sustainability, cooperation, safety, fairness and trust. These values are directed toward the pursuit of sustainability in the maintenance and operation of all facilities.
Roles and Responsibilities
Preventive Maintenance
Perform specific written preventive maintenance procedures (such as lubrication, cleaning, changing filters, making adjustments, inspecting roofs and accessories, and replacing parts) on building structural, electrical, mechanical, plumbing and steam equipment in assigned area.
Operations
Building Equipment Operators do routine maintenance and repair needs with in their assigned areas. Investigate maintenance and operational problems by conferring with building occupants. Notify occupants of maintenance and operating conditions, which may affect them, such as building service interruptions, the reasons behind service interruptions, and length of the interruption. Respond to initial maintenance request from building occupants, assess problem. Perform necessary repairs or enlist shop support to complete repairs.
Inspections
Perform inspections of building structural systems, electrical, mechanical, steam and plumbing equipment in assigned area on a periodic basis in order to determine operating efficiency and to locate and alleviate potential malfunctions. Troubleshoot and repair building structural systems, electrical equipment, light fixtures, plumbing fixtures, heating, air conditioning and ventilating equipment, and controls in assigned area.
Safety
Apply necessary safety precautions while working with electrical, steam, or mechanical equipment and while working on roofs, doors, windows, and ceilings and other building system components.