Shelter Reservation Rules
Damage/Cleaning

A damage/cleaning fee of $25 per hour will be charged if the following is not completed:

Decorations removed, including all tacks, staples, and tape;
Tables wiped clean and in the same place as when party entered shelter;
Floors swept, debris placed in dumpsters or garbage cans, spills mopped clean (you must supply your own cleaning equipment).
All garbage within a 25-foot radius of the shelter placed in dumpsters or garbage cans located in the park;
Shelters with restrooms inside should have toilets flushed and all debris off the floor. Repair of any damage not caused by normal wear and tear will be charged to the renter.

Alcoholic Beverages

GLASS CONTAINERS ARE NOT ALLOWED IN THE PARKS. Alcoholic beverages (beer and wine) are allowed only in MacRae, Birdland, Greenwood enclosed shelters and the reserved Overlook Terraces at Gray's Lake and must be consumed within the specified shelter. KEG BEER AND BULK WINE ARE NOT ALLOWED. A deposit may be required.

Amplified Sound

A Sound Permit is required when amplified sound will be a part of your event. Park and Recreation will issue a letter for you to take to the City of Des Moines Permit and Development Center, where the required permit is issued. They will not issue a Sound Permit for any functions held in City Parks without proper authorization from the Park and Recreation Department. An additional fee is required for a Sound Permit.

Unlocking Enclosed Shelter

You must have your shelter rental confirmation to show and meet a Park Employee at the reserved enclosed shelter at the start time of your reservation to unlock the door. If you are not present at the appointed time, your reservation will be cancelled and NO REFUND WILL BE MADE. Private locks cannot be placed on park buildings.

Cancellations

Refunds will not be made on any cancellation unless notice has been given to the Park and Recreation office at least 10 days prior to the date of the reservation.

Assignment

Assignment of shelter to another party is not allowed.


Approval of this application reserves the requested area, avoiding conflict with other users. Cleanliness of the area may depend upon previous users and cannot be guaranteed by the Park and Recreation Department. Restrooms may not be available, depending upon weather conditions (plumbing winterized).

By completing and paying for your reservation, you acknowledge that you have read and understand the above.

Frequently Asked Questions

Rules and Policies