Due to renovations some offices have moved, please check the City Hall Move page for more information.
Recycling
Recycling Collection Day
What time should I put my recyclables out?
  • All collection carts should be placed curbside by 7:00 am and no earlier than 5:00 pm the day before scheduled collection.
Start Recycling Service
  • Recycling services are available to all residents in the City of Des Moines. 
  • For information on the program or to request a Recycle cart you may contact the Department of Public Works, 24-Hour Customer Service Center at 283-4950 or you may request a cart online Recycling Request Form
Recycle Collection Rates
  • The cost of recycling service is already included in the monthly sanitation fee that is billed to the Water Works Bill.
Moving
  • The cart is the property of the City of Des Moines and is assigned to the property. 
  • Please leave the cart behind when you move out of your residence. 
Replacing Lost or Stolen Recycle Cart
  • There is no charge for replacement or additional recycle carts. 
  • To request a Recycle cart you may contact the Department of Public Works, 24-Hour Customer Service Center at 283-4950 or you may request a cart online using the Recycling Request Form
     
Broken Recycle Cart Lid or Body
  • To report a damaged Recycle cart lid, please contact our Department of Public Works 24-Hr Customer Service Center at 283-4950 or complete a Recycle Request Form

 

Before Recycle Collection
  • Place Recycle cart at your designated collection point no later than 7:00 am on the scheduled collection day and no earlier than 5:00 pm the day before the scheduled collection.
After Recycle Collection
  • Remove all collection carts from the designated collection point after collection.
Placement of Recycle Collection Cart
  • Put your recyclables inside the cart
  • Close the cart lid.  This prevents the scattering of debris by wind and animals.
  • Cart should be placed within 18 inches of the street/curb
  • Metal bar should face the street
  • At least 3 feet away from permanent structures (Mailboxes, walls, utility poles, trees or low hanging limbs, etc)
  • At least 3 feet away from extra trash items (other collection carts, yard waste bags or yard bundles)
  • On a level surface
  • Away from parked vehicles (You may need to use your drive approach)
Missed Recycle Collection

 

  • You can report a missed recycle collection by calling the Public Works 24-Hour Customer Service Center at 283-4950 or by completing a Recycle Request Form.
  • What you should know before you report a missed collection:
    • Collection carts must be curbside at 7 AM on collection day.
    • Please assure this is the correct week for recycle collection.
    • Missed collections must be reported before 5 pm the day after collection.
    • Recycle carts put out after 7 AM on collection day will be subject to a $25 collection fee.
    • Collections reported later than 5 PM the following day will be subject to a $25 collection fee (added to your monthly water bill).
Holiday Collections
  • When the holiday listed below is on a weekday and the recycle collection falls in that week, the collections will be delayed one day the remainder of that week.
    • New Years Day
    • Memorial Day
    • 4th of July
    • Labor Day
    • Thanksgiving Day
    • Christmas Day

 

 Holiday Recycling Reminders
  • Wrapping paper: if its paper and tears, it is recyclable
  • Cardboard boxes, are recyclable
  • Ribbons, Foil wrap or bows are NOT recyclable
  • Hard plastic 'shells' and Styrofoam are NOT recyclable
What Goes In the Recycle Collection Cart?
  • Newspapers (including glossy inserts)
  • Mixed Paper (including junk mail, even envelopes with clear plastic inserts, phone books, and glossy magazines
  • Shredded paper (must be enclosed in a paper sack or box. You can even use cereal or pop can box that is taped closed)
  • Toilet paper and paper towel cardboard rolls
  • Gift bags with handles cut off, paper gift wrap (Does NOT include metallic, foil, mylar or glittery gift wrap)
  • Cardboard (broken down, flattened and cut to fit inside the cart)
  • Plastic Containers (including bottles, yogurt or margarine tubs without lids)
  • Glass Containers (all colors)
  • Tin/Aluminum Cans (no need to remove labels
  • Paper Food Cartons (milk, including soy, chocolate, and cream, juice boxes, protein drinks, wine, egg substitutes, soup and broth)
  • Wire Clothes Hangers
  • Empty Aerosol Cans
     
Do NOT Put in Recycle Collection Cart
  • Garbage
  • Yard Waste
  • Garden Waste
  • Hazardous Waste
  • Plastic Bags of any sort
  • Plastics: hoses, pipes, wiring, furniture, polystyrene, food storage containers, sour cream, cottage cheese or cool whip containers
  • Styrofoam
  • The following papers: tissues, toilet paper, paper towels, photo paper, photos and carbon paper
  • Aluminum Foil
  • Metals: pots, pans or utensils
  • Paper contaminated with food, coated paper coffee and fast food cups and pizza boxes-(cut off lid and recycle)
  • Hard cover books
  • Metallic, foil, mylar or glittery gift wrap
  • Containers that once held motor oil or antifreeze
  • Berry containers
  • Convenience store cups
  • Tupperware and food storage containers
  • Toys
  • Clothes/Clothing any type
  • Electronics
 Additional Information