Community 
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Low-Income 
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Weatherization
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LOW-INCOME ASSISTANCE PROGRAMS

The Community Services Division works with low-income residents to provide crisis assistance and provide some tools to help low-income residents gain personal and economic self-sufficiency. Most low-income programs are available to households with annual gross incomes at or below 150% of federal poverty guidelines.
Federal Low-income Home Energy Assistance Program (LIHEAP)   (LIHEAP) can help pay a portion on winter heating costs by providing one time assistance each winter. Applications are accepted from November 1 through April 15 each year. Approximately 5,500 households receive assistance each year.
 
Weatherization Applications Weatherization Applications are taken for the Polk County Weatherization Program from citizens for the City of Des Moines. Weatherization can help with attic and sidewall insulation, furnace repair or replacement and general energy efficiency measures. Households eligible for LIHEAP are automatically put on a waiting list for weatherization. Approximately 150 homes are weatherized annually.
 
Payment Planning Service (PPS) Payment Planning Service (PPS) can help low-income households experiencing credit problems with MidAmerican Energy. PPS workers help establish bill payment plans and negotiate with MidAmerican. Limited financial assistance is available to help reestablish service or prevent disconnection.
 
Furnace Repairs and Replacement Furnace Repairs and Replacement are provided by the Community Services Division through a number of funding types. Private contractors perform work. Priority is given to the elderly and families with very young children. Only homeowners and buyers are eligible for this service. Available year round.
 
The Holiday Food Project The Holiday Food Project is made possible through donations of food, money, and labor provided by Des Moines schools, businesses, and service organizations. Holiday food boxes are distributed to nearly 1,000 families each year. Program is provided in December.
 
MTA Opportunity thru Transit (OTT) MTA Opportunity thru Transit (OTT) bus passes and tokens are sold at Community Services Site offices at reduced rates for eligible households. Contact a Community Services Site office near you to see if you qualify. Available year roud.
 
Information, Referral, and Outreach Information, Referral, and Outreach is provided at each Community Services office. If you or someone you know is having a problem and you don't know where to go, we may be able to help find an answer for you or direct you to someone who can help. Available year round.
 
Personal Pantries A personal pantry is maitained at Forest Avenue and Logan Community Services site offices. Personal items such as soap, toothpaste, shampoo, diapers, and  laundry detergent are available to households in need. Available year round.
 
Food Pantry A Food Pantry is operated at the Forest Avenue Site Office for households in need of food on the west side of Des Moines. The Des Moines Area Religious Council sponsors a number of food pantries in Des Moines. List of food pantries.
 
Cooling Program Fans are available during extremely hot weather. Window air conditioners or air conditioner repair up to $350 may be available to a household if required by a medical condition. June - August.

 

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City of Des Moines, Iowa
602 Robert D.Ray Drive
Des Moines, Iowa 50309-1881
Phone: (515) 283-4180
E-Mail:
actionctr@dmgov.org
Web Site: www.dmgov.org

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