IT
ADMINISTRATION
Administrative
duties of the Information Technology (IT)
department include coordination and oversight
of all information and voice communication
systems, coordinating administration of
the City's cable franchise with AT&T
Cable, and providing leadership in the
use of information technology throughout
City government. IT provides
a staff dedicated to providing high quality
information technology services to City
employees, a training lab used for general
and specialized technology training,
a Technical Center to provide
specialized equipment for
short-term use by City Departments and
a CD- Rewriting service to prepare data
for long-term storage.
IT
STAFF
The IT department staff is composed of
permanent employees and contract staff.
Together they provide the services necessary
to support a combined client-server and
mainframe environment. Contract
staff are helping maintain the City's
mainframe environment on an interim basis
until server-based replacements can be
implemented for the City's remaining mainframe
applications.
There are 14 separate permanent positions
within the IT department.
TRAINING
LAB
A key element to success in serving our
citizens is developing a workforce that
can effectively utilize the technologies
of the modern workplace. Employee
training is critical to build the skills
needed to serve the City's citizens
with speed and accuracy. IT and
Human Resources work together to provide
the continuous and on-going training necessary
for training the City's workforce in desktop
technology. Human Resources
administers the City's training program
which is held in the IT Computer Training
lab. General hands-on technology
training includes 12 software courses
for the Microsoft Office suite of
products and other software that is in
general use by the City's employees.
The IT training lab is also available
to departments for additional specialized
computer training. Many Departments
have utilized the IT training facility
for application-specific training
for their employees.
TECHNICAL TRAINING
IT staff provides technical training to
appropriate departmental personnel, particularly
in areas of network administration and
new technology roll-outs.
TECH
CENTER
IT provides select technical equipment
for occasional use by other City departments
on a loaner basis. Departments
may borrow laptops, projectors and digital
cameras and thus avoid spending
scarce funds to acquire equipment that
may receive only occasional use.
CD
REWRITER SERVICE
The IT department provides a Compact Disk
(CD) Rewriter service whereby large or
multiple files of information can be returned
in a CD format for long-term preservation.
This provides departments with information
for storage in a readily accessible format.
