IT Administration
G I S
Network
User Support
 
 
 
 

 

   
 

INFORMATION TECHNOLOGY

Information Technology (IT) plays a critical role in providing City services to Des Moines citizens.   IT staff plays an integral role in supporting the City's internal operations with an infrastructure that includes an extensive system of networks, hardware, software and communications facilities that  combine to form an integrated enterprise-wide information and communications system.  The City's IT environment  provides an effective and efficient method for improving City-wide information management and communication to enhance internal operations and external service delivery. 

IT MISSION STATEMENT
Our mission is to lead and support the City of Des Moines organization in the appropriate application of existing and emerging information technologies required to develop an information structure that will enhance the ability of it's officials, staff, and employees to provide the highest level of service to the citizens of Des Moines.

IT GOAL
Our goal is to support City employees with superior customer service, provide them with the most appropriate computer technology, and assist them in their ability to communicate effectively.   We actively promote, oversee, and coordinate the regular use of technologies to improve City-wide communication and solve problems.

IT ORGANIZATION

The IT department consists of 5 IT divisions:

 
  • Administration
  • Application Support
  • User Support, Network
  • Geographic Information Systems (GIS), and Telephones.

Please visit additional IT  pages for information about these divisions.

Other pages describe the City's IT Environment, Key Projects, and our role in AT&T Broadband Cable Franchise Administration.

INFORMATION TECHNOLOGY DEPARTMENT
Business Hours:

 Monday through Friday, 8:00 a.m. to 5:00 p.m.

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Information Technology
Armory Building
 602 Robert D.Ray Drive
Des Moines, Iowa 50309-1881
Phone: (515) 283-4060  Fax: (515) 237-1775
 E-Mail: it@dmgov.org
Web Site: www.dmgov.org

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