Key Initiatives
For 2009, IT's top goals include following.
Administration
- Implement Governance Process
- Implement Service Level Agreements (SLAs)
- Re-engineer IT internal processes (i.e. time reporting, change control)
Enterprise Application Development
- Create new look for web site (and develop web site strategy - intranet and internet)
- Deploy content management tool with enterprise level libraries
- Develop enterprise-wide e-payment strategy
Geographic Information Systems
- Develop GIS Strategic Plan with user input
- Implement Regional GIS Business Plan and Data Maintenance Plan
- Design, build, and maintain GIS data repository
Network Infrastructure
- Virtualize servers using blade server technology
- Build 10 Gigabyte network backbone from Armory to Airport
- Complete the phone system upgrade
User Services
- Conduct Enterprise Resource Planning (PeopleSoft) needs assessment
- Establish department liaisons
- Support enterprise Commercial Off-The-Shelf (COTS) software
For more information, please view our Strategic Plan Presentation from our January 22, 2009 kickoff meeting.

- Armory Building § 602 Robert D Ray Drive
- Des Moines, Iowa 50309-1881
- Phone: (515) 283-4060 § Fax: (515) 237-1775
- E-mail: it@dmgov.org § Web Site:http://www.dmgov.org
