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Date
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June 22,
2009
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Agenda
Item No. 37 Roll
Call No. 09- Communication No. 09-407 Submitted by: Michael Matthes, CIO and Assistant City
Manager |
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AGENDA
HEADING:
Selection
of service provider, Sogeti USA LLC, 1820 NW 118th
St, Suite 220, Clive IA 50325, to assist with architectural, infrastructure,
product installation and configuration reviews and other expertise, as needed,
to implement content management system technologies to be used in the redesign and
implementation of the City’s website.
SYNOPSIS:
In order
to improve our web channel of communication, provide better access, and make
available additional functionality, the City needs to update the underlying web
technology and redesign the current website.
Phase I of the project will include the implementation of technology, which
will initially support the public website, but also will provide the foundation
for intranet (internal web) redesign and content
management. The new technology will
allow the City to meet regulatory requirements outlined in Section 508 of the Americans
with Disabilities Act, provide departmental control and timely management of
content, citizen centric organization of information and improve search
capabilities.
The IT
department sought consulting services providers to determine available expertise,
qualifications, staffing depth and experience with Microsoft Office Sharepoint Server (MOSS)
and MOSS related technologies. As a
result of presentations, Sogeti USA LLC was
determined the best fit, best value and most cost effective approach to this project.
The IT department recommends approval
for the Council to authorize the City Manager to negotiate and execute a contract
with Sogeti USA LLC, not to exceed $300,000.
FISCAL
IMPACT:
Amount: Not to
exceed $300,000.
Funding Source: Capital Improvements Budget FY09 – FY10/2014,
Enhanced City-wide Information and Communications Systems, BLD060, CP034,
IFT990000, Page Municipal Improvements – 11.
ADDITIONAL
INFORMATION:
The initial phase of the project will involve implementing
the technology framework and redesign of the public facing website. The new technology framework will allow the
City to meet regulatory requirements outlined in Section 508 of the Americans
with Disabilities Act, provide departmental control
and timely management of content, citizen centric organization of information,
faster search capabilities and other guiding principles, as outlined in the IT
Strategic Plan (ITSP, Page 8). The consulting
services provider is expected to be available during regular business hours, on
short notice, to provide the following services as needed:
- Advisory (best
business practices, lessons learned, security governance, taxonomy and
metadata reviews; Information Rights Management; Presence; Business Data
Catalog; Search/Index; etc.)
- Review of current
architecture and infrastructure
- Review of current
product installations and configurations
- Assist with new
installations and configuration of integrated technologies
- Create web parts and
widgets
- Provide technology
expertise and transfer of knowledge
- Research and resolve
issues
- Other duties, as
requested
Email invitations were sent to local Microsoft Gold Certified
partners. Microsoft Gold Certified
Partners represent the highest level of competence and expertise with Microsoft
technologies, and have the closest working relationship with Microsoft. At this level, providers have access to the
resources and support they need to stand out in the marketplace, including a
technical services coordinator, access to the Partner Knowledge Base and
priority to other top-level benefits.
The vendors were asked to provide the following information in their
presentations.
·
Examples of similar work performed and approach used
·
Sample project plans used in past engagements
·
List of customer references and contacts where MOSS
technologies were implemented
·
Company profile including fianancial
stability, year business was established and company staff size (nationwide and
locally)
·
List of recommended primary and secondary staff
experts for the engagement, along with a list of technology competencies,
certifications, real world experiences, etc.
·
Typical compensation rate for this type of
engagement and special rate being offered to the City
Five firms were invited to present qualifications
with three firms responding. Based on
demonstrated experience in all aspects of implementing MOSS as a public facing
website, staffing depth within the organization to allow for immediate availability
as needed, demonstrated project and technical approaches used in other
engagements, staffing experience in all associated Microsoft technologies, as
demonstrated by resumes and references received, established business presence
with local staffing, compensation expected, based on demonstrated expertise and
proof of Microsoft Gold Certified status, staff determined Sogeti
USA LLC to be the most qualified for this engagement.
PREVIOUS
COUNCIL ACTION(S): NONE
BOARD/COMMISSION ACTION(S): NONE
ANTICIPATED
ACTIONS AND FUTURE COMMITMENTS:
If additional expertise is needed to meet
established deadlines for Phase II roll-out of other value-added technologies
in support of the IT Strategic Plan and further website enhancements such as
e-Government services, we may use this same firm to assist with the project, within
the boundaries of Capital Improvements Budget for FY10/2014-2015.
For more information on this and other agenda items,
please call the City Clerk’s Office at 515-283-4209 or visit the Clerk’s Office
on the second floor of City Hall,