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The City of Des Moines - Iowa’s Capital City

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  • Text Version
  • Performance Measurement
  • Annual Performance Report
  • Center for Performance Measures (ICMA)
  • Resident Satisfaction Survey
  • Vision, Mission, and Goals

Current Resident Satisfaction Survey

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Des Moines Skyline

Table of Contents

  • Executive Summary
  • Section 1: Charts and Graphs
  • Section 2: GIS Maps
  • Section 3: Benchmarking Data
  • Section 4: Importance-Satisfaction Analysis
  • Section 5: Tabular Data (all survey questions)
  • Survey Instrument
  • Appendix A: Crosstabulations - City Council Ward
  • Appendix B: Crosstabulations - Number of Years Living in Des Moines
  • Appendix C: Crosstabulations - Income Level
  • Appendix D: Crosstabulations - Own or Rent
  • Survey Results Presentation to City Council: July 16, 2007
    Presented by Chris Tatham, Vice President of ETC Institute
  • Previous Satisfaction Survey Reports

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  • City of Des Moines, Iowa

  • 400 Robert D. Ray Drive
  • Des Moines, Iowa 50309
  • Phone: (515) 283-4500
  • E-mail: info@dmgov.org
  • Web Site: http://www.dmgov.org