Reports

Citywide Citizen Request System(CCRS) - Annual Summary Reports

CCRS (Citywide Citizen Request System) is the customized Customer Service software that the City of Des Moines is using to track citizen requests. When you call When you call the City of Des Moines with a request, ask for the CCRS number that's been assigned to your request.

CIPA ComNET Reports

This project, funded by the Alfred P. Sloan Foundation, helps Iowa cities implement "citizen-initiated performance assessment" (CIPA), to ensure that performance measures are citizen-based, politically credible and used by policymakers in decision-making.


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