Real Life Solutions + Workplace Solutions

The Employee Assistance Program (EAP) is a benefit provided to City employees and their eligible family members. The City’s EAP provider is Employee and Family Resources (EFR). EFR offers many services including counseling, financial consultation, legal consultation, life coaching, and newsletters. All involvement is confidential, and initial evaluation and referral services are offered to you at no cost. EFR is available by phone day or night at (515) 244-6090 or (800) 327-4692 or online at www.efr.org.

EFR publishes Real Life Solution newsletter monthly, login at EFR Workplace Services using the login code that can be found on the CDMPortal under Human Resources > Training > Employee Learning Resources > Employee Assistance Program. Contact EFR or any member from the Wellness Committee for help logging into EFR's site. Once you sign-in the newsletter can be found on the left hand navigation.