High Water Information Center

Flood Information:


Barricades are in place for your safety. Please do not go beyond barricades or stand near rising waters. Downtown events will continue as planned. Please keep safety practices in mind.


ParksThe following are closed.

Prospect Park (playground)
Reno Dog Park
Sargent Park (playscape & sprayground)
Western Gateway Park (small water runnel)
Boat Ramps (Prospect, Birdland, and Harriet Street)

Trails:  The following are closed-

Gay Lea Wilson Trail (from E Douglas Ave to Hubbell Ave)

Other Important Links:

FLOOD Recovery Info

Flood  Recovery Public Meetings

Information from Public Meeting on 9-4-18

Video of Public Meeting on 9-4-18


Assistance for Residents with Flood Damage

Here is detailed information about programs for residents with flood damage. 


Information About Permits and Repairs

For the most up-to-date information, about property damage, repairs, and permits visit the:



Disposing of Flood Damaged Property

For curbside pickup of flood damaged debris, residents must move the debris to the curb and must contact 283-4200 for an inspection.  As of 5:00 PM Friday, July 13, curbside pickup will be based on demand for as long as it is need. More than 6 million tons of debris has already been collected.

City-Wide SCRUB Day

A city-wide SCRUB Day is scheduled for Saturday, July 21st from 7:00 a.m. to 2:00 p.m.at the Metro Waste Authority Transfer Station located at 4198 Delaware Ave. No hazardous waste or yard debris will be accepted. Yard debris can be taken to the Metro Waste Authority Compost Center at 1601 Harriett St.

Other Debris

Yard waste and tree debris should be handled as normal for stickered curb side collection or taken to a scheduled SCRUB.

Residents may take appliances at no charge to the Appliance Recycling Center at 918 SE 21st Street, Des Moines. Their hours are: Monday - Friday, from 8 am to 5 pm


Local Disaster Recovery Assistance  

In addition, these agencies may also be able to provide assistance.  

  • Polk County Health Department – medical assessment, help with medications and tetanus vaccines. For additional information, please call (515) 286-3798.
  • Polk County Health Services – mental health services and resources. For additional information, please call (515) 243-4545.
  • Polk County Public Works – pumps to assist cleaning out basements. For additional information, please call (515) 286-3705.
  • Polk County General Assistance – financial assistance with bills, rent and any other flood expenses. For additional information, please call (515) 286-2088.
  • United Way – volunteer coordination. For additional information, please call (515) 246-6519.
  • Red Cross – clean up kits, case management and food and clothing assistance and resources. For additional information, please call (515) 243-7681.
  • MidAmerican Energy – help with turning gas and electric back on in homes. For additional information, please call 1-888-427-5632.
  • IMPACT – provide temporary housing, food assistance, personal property assistance and home repair. For additional information, please call (515) 274-1334.
  • Iowa Legal Aid – legal assistance for tenants with flood damage questions and concerns. For additional information, please call (515) 243-1193.
  • Salvation Army – flood recovery kits, food assistance and additional assistance. For additional information, please call (515) 282-3599. 
  • Iowa Individual Assistance Grant Program:  The grant program provides up to $5,000 for households with incomes up to 200 percent of the federal poverty level or a maximum annual income of $41,560 for a family of three. Grants are available for home or car repairs, replacement of clothing or food and temporary housing expenses not covered by insurance or other grant programs. Original receipts are required for those seeking reimbursement for actual expenses related to storm recovery. The grant application and instructions are available on the Iowa Department of Human Services website at http://dhs.iowa.gov/disaster-assistance-programs. Potential applicants have 45 days from the date of the proclamation to submit a claim.  For information on the Individual Assistance Grant Program in Polk County, contact IMPACT Community Action Partnership at http://www.impactcap.org  


Federal Disaster Assistance

Will residents be able to get federal funding such as FEMA?  In order to qualify for federal funding, Polk County is working to report the extent and severity of damage to FEMA. FEMA then determines our qualification for federal and individual assistance. To meet this threshold, it is very important for residents to report a damage assessment to 211, the Disaster Recovery Center or self-report it to Polk County Emergency Management’s website where it says “Click here to report impacts from flash floods.” Make sure to take pictures for damage reports so we can see the physical damage done to your home or property.