Questions?

Our FAQ's can help you find answers!

Requests?

With CDM Self-Service you can make a request online.

Contacts?

You can find out who to contact in our City Government Directory

Welcome to the Information Center

What We Do:

If you have concerns about a problem in your neighborhood or have a question regarding city services and you're not sure who to call, the Information Center can help. Problems are reported to the appropriate city department with a follow-up date. If you'd like a report on the resolution or status of your request, just tell us your name and email address and we'll contact you.


How to Contact Us:

You can either call us at (515) 283-4500 or email us at info@dmgov.org.


Where We're Located:

The Information Center is located in the main lobby at City Hall, 400 E. First Street, Des Moines, Iowa 50309


Our Hours of Operation:

Regular office hours are Monday-Friday, 8:00 a.m. to 5:00 p.m. but you can leave a voicemail message for us and we'll take care of reporting your concern on the next regular business day.


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City of Des Moines, Iowa
Information Center